NIZI Bakery Terms and Conditions

1. Delivery

a) If ordering for delivery, please check if your address is within our delivery area. If you’re not sure, email us at [email protected] and we’ll be happy to check for you. If you make an order for delivery and your address is outside the delivery area, we will have your order ready for collection from the bakery.

b) If you would like your order delivered, you must tick the 'Delivery' box when completing your order. By ticking this box, you confirm: that your order is over £13 (unless adding to a standing order or unless by other agreement with us); that your delivery address is within our specified delivery area; that you are ordering for a day when we offer delivery.

c) It is your responsibility to provide full and complete instructions and address details for delivery.

d) It is your responsibility to provide details of a safe, dry place for delivery of your order.

e) Orders for delivery must have a minimum of £10 of NIZI Bakery products (we are unable to offer free delivery for just Extract Coffee products), unless by prior agreement or if adding to a standing order.

f) Deliveries usually take place between 10am and 1pm, although they may be later on some occasions.

2. Collection

a) Please check opening times for collecting from the shop. Orders must be collected during the given opening hours on the correct day. If you are unable to collect due to unforeseen circumstances, please let us know asap and we’ll do what we can to help.

3. Collection/Delivery Day for your order

a) Orders are for collection or delivery on the day shown when selecting the product. E.g. Products with (WED) in the name are for next Wednesday.

b) We can only accept orders for delivery for one of the available days. If you wish to order for different days, please make separate orders for each day.

c) Delivery is available only on Wednesdays, Thursdays and Fridays. Orders for other days are for collection only.

4. Availability of Products

a) The menu of products available for each day can be found on the homepage.

b) As a small artisan bakery, we bake limited quantities and occasionally we may not be able to fulfil your order completely. We reserve the right to cancel, refund or amend your order.

c) Some products are only available for collection from the shop. If you order any of these for delivery, they will either be removed from your order, or your whole order will be changed to collection.

These terms and conditions were last updated on 10 January 2021.